2017/2018
Graduation Photos
St. Clair College

www.MyGradPhotosSCC.com
tollfree: 1-888-817-2947 | email: grad@studionostalgia.ca

Frequently Asked Questions

  1. How do I make an appointment?

    • Register on our website
    • Login and book your appointment when ready
  2. Can I change or check my appointment time?

    • Yes, you have the option to check or change your appointment time once you login to the website.
  3. What do I need to bring?

    • Student ID number/card
    • $10 cash deposit
  4. How much do the photos cost?

    • You can find information and pricing for all of our packages by clicking on the "View Packages" button once logged in to the website
  5. What kind of props & accessories do you provide?

    • Graduation gown and cap, school sash, variety of flowers, books, scrolls, etc.
    • We encourage you to bring personal items specific to your program (such as a stethoscope or uniform)
  6. What do I wear?

    • Traditional attire is a white collared shirt or blouse, adding a tie for the gentlemen
    • However, feel free to be creative: a shirt or tie that matches your school sash or any nice top with a necklace
    • Graduation is a special and formal time, so look good and more importantly feel good
    • Keep in mind that we also take a few casual / business portraits without the graduation gown at the end of your photo session, so come dressed for the occasion
  7. Do you also take casual / business photos?

    • During the school year, we take a few casual / business photos in your own attire as part of your session, however during convocation that may not be possible
    • These are great options for resumes and social media
  8. When can I see my proofs?

    • We provide an instant preview at the end of your photo shoot, to ensure you are satisfied
    • Your proofs are available for viewing and ordering on our website in 48h
  9. How do I place my order?

    • Orders are placed on our website, paid with credit card, and shipped to a North American address of your choice
    • Just click the "Order MyPackage" button and follow the steps to choose a package and assign your poses
    • If you do not have a credit card, send us an e-mail for alternative arrangements (grad@studionostalgia.ca)
  10. Will my photos be retouched?

    • Your online proofs are for evaluation of pose and expression only
    • Our package pricing includes standard professional retouching for all final prints, to balance skin tone, color, density, and eliminate blemishes
    • There are options available for more in-depth or specific retouching such as double chin, at an additional fee
  11. Can I get all my images on a USB flash drive?

    • A USB of all your high resolution original images is available for purchase
    • A Deluxe USB of all your high resolution original images, plus five retouched poses of your choice, is also an option
    • Click on the "View Packages" button for pricing
  12. How much time do I have to place an order?

    • Approximately one month from the date of your appointment
    • We will send you an e-mail/phone call to announce an official deadline as it approaches
  13. How long does it take for my order to arrive?

    • 4-6 weeks from the date of purchase
    • Keep in mind you are receiving a custom product with individual attention
  14. How are the packages shipped?

    • All packages are shipped by Canada Post Expedited Parcel, and require a signature upon delivery
    • If nobody is home at the time, a notice is left to pick it up from your local Post Office
  15. What if I have a question that has not been addressed?

    • Feel free to e-mail us at grad@studionostalgia.ca